Terms and Conditions
These Terms and Conditions (the "Terms") govern your access to and use of the Parimatch website, mobile applications, and all related betting, casino, and gaming services (collectively, the "Services"). By creating an account, accessing flamingopark.cz, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not access or use the Services.
1. Acceptance of Terms
Use of the Parimatch website and any associated applications constitutes full and unconditional acceptance of these Terms. Parimatch reserves the right to amend, update, or replace these Terms at any time. Continued use of the Services following the publication of any changes on flamingopark.cz constitutes your acceptance of the revised Terms. We recommend that you review this page periodically.
2. Eligibility and Registration
Access to the Services is restricted to individuals who have reached the legal age of majority in their jurisdiction of residence and who are not otherwise prohibited from participating in betting or gaming activities under applicable law. To use the Services, you must complete the registration process and create a personal account. Only one account per individual is permitted. As part of our compliance obligations, Parimatch operates a Know Your Customer (KYC) verification procedure, available at the account verification page, and may request supporting documentation to confirm your identity, age, and place of residence, including a risk-level assessment where required. Parimatch reserves the right to suspend or close any account pending successful verification.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration and to promptly update such information if it changes. Parimatch reserves the right to suspend, restrict, or permanently close any account found to be in breach of these Terms, used fraudulently, or associated with multiple accounts belonging to the same individual.
4. Bonuses and Promotions
Parimatch may, at its discretion, offer bonuses, tournaments, and promotional campaigns to eligible users. Each promotion is subject to its own specific terms, including applicable wagering requirements, eligible markets, and expiry periods, which are published alongside the relevant offer. Parimatch reserves the right to modify, suspend, or withdraw any promotion at any time and to disqualify any account suspected of abusing bonus terms, including through the use of multiple accounts or coordinated betting activity.
5. Payments and Transactions
Parimatch supports a range of fiat currencies and select cryptocurrencies for deposits and withdrawals, as displayed within your account. Cryptocurrency transactions are rounded down in accordance with the applicable currency's rounding policy and are processed at prevailing exchange rates at the time of the transaction. Withdrawal requests are subject to identity verification and anti-money-laundering checks. A full record of your transactions is available on your account's payment history page. Parimatch is not responsible for delays caused by third-party payment providers or blockchain network congestion.
6. Responsible Gambling
Parimatch is committed to promoting responsible gambling. We provide a range of tools to help you manage your activity, including deposit limits, loss limits, bet limits, and time limits, all of which can be configured directly from your account settings. Further information and support resources are available on our Responsible Gambling page. If you feel that your gambling activity is becoming a concern, we encourage you to make use of these tools or to contact our support team for guidance.
7. Intellectual Property
All content available through the Services, including but not limited to text, graphics, logos, software, and game designs, is the property of Parimatch or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Services without prior written consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Parimatch shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Services, including but not limited to losses resulting from technical interruptions, delayed transactions, or third-party service failures. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
9. Changes to These Terms
Parimatch reserves the right to amend these Terms at its sole discretion. Material changes will be communicated through the website or via email to the address associated with your account. Your continued use of the Services after such changes take effect constitutes acceptance of the updated Terms.
10. Contact and Support
If you have any questions regarding these Terms or require assistance with your account, our support team is available via email at [email protected] or through the live chat facility accessible from the Support and Payments History pages on flamingopark.cz.